User Assistance

If you have forgotten your account username or password, please complete the information below and
we will send the instructions to the email address on file.

If you do not receive an email within a reasonable amount of time (1-2 hours), please try again or call the Help Desk.


Forgot Username.

Please enter the email address you provided at registration.



Forgot Password.




The OBG Help Desk can be reached by calling 1-866-OHIO-GOV (1-866-644-6468). Please follow the prompts to speak to an agent at the agency that oversees the type of transaction or service you would like to access once you have logged on. Have your company's FEIN (or SSN if you're a sole proprietor) available when you call.